Free UK delivery on orders over £40
100 days free returns
Customer Service +44 (0) 20 8123 2330
  • Free UK delivery on orders over £40
  • 100 days free returns
  • Customer Service +44 (0) 20 8123 2330

How to never miss out again

This page will describe how you can make sure you will never miss an update again. 

First, you need to get on our newsletter.

You can subscribe easily by clicking on this link.

You will receive an email in which you can confirm your subscription right away. Once you completed this step, you will get an email welcoming you to our family.

To ensure our updates reach your Inbox, please add our email address to your address book. This process is also known as whitelisting. 

Whitelist our Email address using Apple Mail:

If you are using an Apple device, chances are you are using Apple Mail. 

On a Mobile device, open the email and click Details:

You will then be able to click on the sender of the email. 
 

On the next screen, you will see the contact information of our email address (lucas@alive.boutique). By scrolling down a bit, you will be able to see "Add to VIP." 

Once you click this, you will never miss out on our content, our product launches, and our promotions which we only offer to our subscribers ever again.

Should you using Apple Mail on a laptop, it's even easier! 

Open up the email and press on the little right arrow next to the sender of the email: 

Next up, click on "Add to VIPs" and you will never miss out again. 

Whitelist our Email address using Gmail: 

Should you be using Google's popular email solution, it couldn't be any easier. 

On a Mobile, simply make sure that Gmail will always display images.

You can do this when you get asked if you want images to Always show images from ALIVE Boutique:

 

Using Gmail on a laptop, all you need to do is click on the three dots on the upper right-hand side and then click "Add Lucas at ALIVE Boutique to Contacts list", and you're all set!

 

Whitelist our Email address using Outlook:

When opening our email on Outlook.com, all you need to do is to confirm that you "trust Lucas at ALIVE".

 

That way, you will always see our content, and you will ensure that Outlook will display our emails in your Inbox:

That's it! If you are using an Email client which is not explained in this section, feel free to email us at customerservice@alive.boutique and we will get back to you with a tailored solution.

Should you not yet be on our newsletter, you can subscribe anytime by clicking on this link.

30
Verified Reviews

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★ ALIVE Reviews

Let our lovely customers speak for us

31 reviews
97%
(30)
3%
(1)
0%
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Excellent service

I bought a pair of Veja trainers and they arrived in less than 48H. Sadly it was not my size, so I sent them an email and they told me how to make the return. In general I have to say the service was perfect and I would buy again from ALIVE Boutique.

Speedy delivery

The trainers came really quickly. Great aftersales care!
Will order from Alive again.
x

The new Kelly Bag!

This bag is not only stylish but versatile. Great to use as a diaper bag!
I’ve had so many people comment how beautiful it is and asks if it’s Hermès....my response no it’s better than Hermès 😉

That's so great to hear, Kelly! Thanks so much for your lovely feedback!
Classy looking bag

A bit tight to wear over the shoulder with padded coat but good looking neat bag.
Well designed with two handy pouches.
Good for minimalist overnighter bag.

Black trainers

A little wait but that couldn’t be helped and I was informed

Thank you so much for your 5 star rating, Cathy! Apologies for the slightly delayed delivery. We're glad we were able to fix this issue so that you received your shoes and that you like them!