Free UK delivery on orders over £40
100 days free returns
Customer Service +44 (0) 20 8123 2330
  • Free UK delivery on orders over £40
  • 100 days free returns
  • Customer Service +44 (0) 20 8123 2330

Shipping & Returns

We Offer The Fastest Shipping & Hassle Free Returns!


Shipping Information:

  • FREE Shipping on all UK orders over £40!
  • We will dispatch all orders directly from our warehouse on the same day of ordering (when placed before 2 pm) for your convenience and maximum efficiency.
  • Your item will arrive within 2 to 5 Days.
  • For orders under £40, there is a small charge of £4.99.
  • We offer Royal Mail Tracked 24 Expedited Shipping for £6.99 no matter how many items you order.
  • For international orders, you can unlock FREE shipping on all items over £119!

Returns Information:

  • Returns could not be any easier. We offer a 100 day 100% Satisfaction guarantee – or your money back.
  • Try your items on in the comfort of your own home, and, if you're not 100% happy, you have 100 days after receiving your purchases to either exchange or return them.
  • Returning your items is free of charge in the UK.
  • We kindly ask our customers to pay for returns, however, if they used a discount code when ordering.
  • Please contact us for return requests at
Verified Reviews

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★ ALIVE Reviews

Let our lovely customers speak for us

33 reviews
Comfortable and fashionable!

Very happy with my purchase. The shoes look the part!

Great quality, size comes up small!

Should have thought about the fact I was purchasing winter boots..

Even with fine socks on these are tight fitting, and with the quality of the material and composition there is no give.

Shame as they really are lovely

Excellent service

I bought a pair of Veja trainers and they arrived in less than 48H. Sadly it was not my size, so I sent them an email and they told me how to make the return. In general I have to say the service was perfect and I would buy again from ALIVE Boutique.

Speedy delivery

The trainers came really quickly. Great aftersales care!
Will order from Alive again.

The new Kelly Bag!

This bag is not only stylish but versatile. Great to use as a diaper bag!
I’ve had so many people comment how beautiful it is and asks if it’s Hermè response no it’s better than Hermès 😉

That's so great to hear, Kelly! Thanks so much for your lovely feedback!