Free UK delivery on orders over £40
100 days free returns
Customer Service +44 (0) 20 8123 2330
  • Free UK delivery on orders over £40
  • 100 days free returns
  • Customer Service +44 (0) 20 8123 2330

Shipping & Returns

We Offer The Fastest Shipping & Hassle Free Returns!

 

Shipping Information:

  • FREE Shipping on all UK orders over £40!
  • We will dispatch all orders directly from our warehouse on the same day of ordering (when placed before 2 pm) for your convenience and maximum efficiency.
  • Your item will arrive within 2 to 5 Days.
  • For orders under £40, there is a small charge of £4.99.
  • We offer Royal Mail Tracked 24 Expedited Shipping for £6.99 no matter how many items you order.
  • For international orders, you can unlock FREE shipping on all items over £119!

Returns Information:

  • Returns could not be any easier. We offer a 100 day 100% Satisfaction guarantee – or your money back.
  • Try your items on in the comfort of your own home, and, if you're not 100% happy, you have 100 days after receiving your purchases to either exchange or return them.
  • Returning your items is free of charge in the UK.
  • We kindly ask our customers to pay for returns, however, if they used a discount code when ordering.
  • Please contact us for return requests at customerservice@alive.boutique.
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★ ALIVE Reviews

Let our lovely customers speak for us

43 reviews
93%
(40)
5%
(2)
2%
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0%
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Great gift

Happy with item looks great (This is a dad's opinion, a gift for my daughter).

Unisex Laptop Backpack Acacia – Black

Lovely bag

Really nice bag, functional and has the option to wear it as a shoulder bag also. Two separate zip compartments and one small zip pocket to the front and one on the back that’s big enough to fit a phone or keys. Lovely chain detail. The bag feels really good quality. I’m very pleased with this bag.

Exactly what I wanted. Beautifully made and delivered early.

Great trainers and customer service

Very happy with the trainers, and the service for dealing with the delayed shipping.