Free UK delivery on orders over £40
100 days free returns
Customer Service +44 (0) 20 8123 2330
  • Free UK delivery on orders over £40
  • 100 days free returns
  • Customer Service +44 (0) 20 8123 2330

Shipping & Returns

We Offer The Fastest Shipping & Hassle Free Returns!

 

Shipping Information:

  • FREE Shipping on all UK orders over £40!
  • We will dispatch all orders directly from our warehouse on the same day of ordering (when placed before 2 pm) for your convenience and maximum efficiency.
  • Your item will arrive within 2 to 5 Days.
  • For orders under £40, there is a small charge of £4.99.
  • We offer Royal Mail Tracked 24 Expedited Shipping for £6.99 no matter how many items you order.
  • For international orders, you can unlock FREE shipping on all items over £119!

Returns Information:

  • Returns could not be any easier. We offer a 100 day 100% Satisfaction guarantee – or your money back.
  • Try your items on in the comfort of your own home, and, if you're not 100% happy, you have 100 days after receiving your purchases to either exchange or return them.
  • Returning your items is free of charge in the UK.
  • We kindly ask our customers to pay for returns, however, if they used a discount code when ordering.
  • Please contact us for return requests at customerservice@alive.boutique.
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★ ALIVE Reviews

Let our lovely customers speak for us

31 reviews
97%
(30)
3%
(1)
0%
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Excellent service

I bought a pair of Veja trainers and they arrived in less than 48H. Sadly it was not my size, so I sent them an email and they told me how to make the return. In general I have to say the service was perfect and I would buy again from ALIVE Boutique.

Speedy delivery

The trainers came really quickly. Great aftersales care!
Will order from Alive again.
x

The new Kelly Bag!

This bag is not only stylish but versatile. Great to use as a diaper bag!
I’ve had so many people comment how beautiful it is and asks if it’s Hermès....my response no it’s better than Hermès 😉

That's so great to hear, Kelly! Thanks so much for your lovely feedback!
Classy looking bag

A bit tight to wear over the shoulder with padded coat but good looking neat bag.
Well designed with two handy pouches.
Good for minimalist overnighter bag.

Black trainers

A little wait but that couldn’t be helped and I was informed

Thank you so much for your 5 star rating, Cathy! Apologies for the slightly delayed delivery. We're glad we were able to fix this issue so that you received your shoes and that you like them!